Pillow Collar Necklace

All items will be sent by tracked 'special delivery' post. To arrive the next day before 1pm. Items listed as available now will be posted within 3 working days after purchase, although I will try to post next working day when possible. I will let you know when the item has been posted. Postage and packing costs are £7.

All items will be sent in recycled brown paper card boxes with black foam inserts. I can add a coloured ribbon and gift receipt if requested.

All pieces can be returned for a full refund within 14 days of purchase, either in person to the shop or by recorded special delivery post. I will refund the original postage paid but the return postage costs will not be covered. Items must be in the same condition they were received. Please email me to let me know that you would like to return an item. I will issue the refund once I have received the item back.

I am also happy to exchange for other items or sizes, or issue credit notes. Either in person at the shop or by recorded special delivery post. Items for exchange must be in the same condition they were received. I will pay postage for the exchange to be posted back out. Please contact me, within 14 days of purchase, to arrange exchanges and credit notes or resizing.